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Back to home
Mosh FAQ
Consult Information
About Mosh
Getting started
How it works
Prescription treatments
Non-prescription treatments
Allied health treatments
Orders & Shipping
Placing my order
Tracking my order
Receiving my order
Treatment Information
Script information
Side effects & results
Directions for use
Changing my treatment
Medication information
Consult Information
Doctor information
Therapist information
Appointment information
Payments & Refunds
Refunds
Subscription information
Payment methods
Rebates and health insurance
Managing your subscription
Update my information
Changing / cancelling my subscription
Contacting Mosh
The other stuff
Consult Information
Learn more about the doctors on the Mosh platform, and how the consultations work.
Doctor information
Are your doctors registered?
How long does it take to review my answers?
Therapist information
How quickly can I see a Psychologist?
Are your Psychologists registered?
Do you do couple or group counselling sessions?
Appointment information
Preparing for an appointment
Can anything be reviewed via telehealth?
Why do I need to verify my ID?
I cannot connect with my doctor via video?
What happens if I miss my appointment?
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