Mosh FAQ
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Back to home
Mosh FAQ
Orders & Shipping
About Mosh
Getting started
How it works
Prescription treatments
Non-prescription treatments
Allied health treatments
Orders & Shipping
Placing my order
Tracking my order
Receiving my order
Treatment Information
Script information
Side effects & results
Directions for use
Changing my treatment
Medication information
Consult Information
Practitioner information
Therapist information
Appointment information
Payments & Refunds
Refunds
Subscription information
Payment methods
Rebates and health insurance
Managing your subscription
Update my information
Changing / cancelling my subscription
Contacting Mosh
The other stuff
Orders & Shipping
Understand all there is to know about processing an order, how treatments get delivered, timing, packaging and more!
Placing my order
Where does Mosh deliver?
Where do the orders get shipped from?
Who are Mosh's delivery partners?
Tracking my order
How do I track my order?
Why haven't I received my order yet? (It's my first order)
Why haven't I received my order yet? (This is a recurring order)
Receiving my order
What will the packaging look like?
When will I receive my order? (First time prescription treatments)
When will I receive my order? (Recurring prescription treatments)
When will I receive my order (Non-prescription treatments)