---
title: Mosh FAQ
description: Mosh FAQ
---

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[Contact Us](https://support.getmosh.com.au/mosh/kb-tickets/new?hsLang=en)

[![mosh\_logo\_dark](https://support.getmosh.com.au/hs-fs/hubfs/mosh_logo_dark.png?width=100&height=48&name=mosh_logo_dark.png)](https://www.getmosh.com.au/)

- [Home](https://www.getmosh.com.au/)
- [Pricing](https://www.getmosh.com.au/pricing)
- [Weight Loss](https://www.getmosh.com.au/weight-loss)
- [Hair Loss](https://www.getmosh.com.au/hair-loss)
- [Sexual Health](https://www.getmosh.com.au/erectile-dysfunction)
- [Skincare](https://www.getmosh.com.au/skin)

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- [Home](https://www.getmosh.com.au/)
- [Pricing](https://www.getmosh.com.au/pricing)
- [Weight Loss](https://www.getmosh.com.au/weight-loss)
- [Hair Loss](https://www.getmosh.com.au/hair-loss)
- [Sexual Health](https://www.getmosh.com.au/erectile-dysfunction)
- [Skincare](https://www.getmosh.com.au/skin)
- English
  
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- [Contact Us](https://support.getmosh.com.au/mosh/kb-tickets/new)
- [Contact us](https://www.getmosh.com.au/contact)

[Contact us](https://www.getmosh.com.au/contact)

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### [![](https://support.getmosh.com.au/hubfs/Screen%20Shot%202020-03-02%20at%2010.26.45%20am.png) About Mosh Learn a little more about Mosh as a healthcare platform and why we exist.](https://support.getmosh.com.au/mosh/about-mosh?hsLang=en)

### [![](https://support.getmosh.com.au/hubfs/mosh/illustrations/cta_hair.png) Getting started This section contains all the ABCs of what you need to know to get started.](https://support.getmosh.com.au/mosh/getting-started?hsLang=en)

### [![](https://support.getmosh.com.au/hubfs/mosh/illustrations/customers.png) How it works Everything you need to know about the Mosh service, how to sign-up and other questions you might have when considering Mosh.](https://support.getmosh.com.au/mosh/how-it-works?hsLang=en)

### [![](https://support.getmosh.com.au/hubfs/emojis_van.png) Orders & Shipping Understand all there is to know about processing an order, how treatments get delivered, timing, packaging and more!](https://support.getmosh.com.au/mosh/orders-shipping?hsLang=en)

### [![](https://support.getmosh.com.au/hubfs/personalised_2-4.png) Treatment Information Answers to your questions about the medical aspects of your treatments.](https://support.getmosh.com.au/mosh/treatment-information?hsLang=en)

### [![](https://support.getmosh.com.au/hubfs/ipad_psych.png) Consult Information Learn more about the doctors on the Mosh platform, and how the consultations work.](https://support.getmosh.com.au/mosh/consult-information?hsLang=en)

### [![](https://support.getmosh.com.au/hubfs/pricing.png) Payments & Refunds What you need to know about payments with Mosh.](https://support.getmosh.com.au/mosh/payments-refunds?hsLang=en)

### [![](https://support.getmosh.com.au/hubfs/personalised_3-1.png) Managing your subscription How to make changes to your subscription, update your details and be in control of your Mosh services.](https://support.getmosh.com.au/mosh/managing-your-subscription?hsLang=en)

### [![](https://support.getmosh.com.au/hubfs/phone-1-1.png) Contacting Mosh You can get in contact with us via your Mosh Portal (‘Contact Us’), via email (hello@getmosh.com) or live chat on our website.](https://support.getmosh.com.au/mosh/contacting-mosh?hsLang=en)

### [![](https://support.getmosh.com.au/hubfs/pe_3_treatments-4.png) The other stuff A few other bits and pieces that don't quite fit our other categories.](https://support.getmosh.com.au/mosh/the-other-stuff?hsLang=en)

- [Home](https://www.getmosh.com.au/)
- [Pricing](https://www.getmosh.com.au/pricing)
- [Weight Loss](https://www.getmosh.com.au/weight-loss)
- [Hair Loss](https://www.getmosh.com.au/hair-loss)
- [Sexual Health](https://www.getmosh.com.au/erectile-dysfunction)
- [Skincare](https://www.getmosh.com.au/skin)

Copyright © 2026, Mosh

```json
{
  "@context" : "http://schema.org",
  "@type" : "MedicalClinic",
  "additionalType" : [ "" ],
  "address" : {
    "@type" : "PostalAddress",
    "addressLocality" : "Bondi Beach",
    "addressRegion" : "NSW",
    "postalCode" : "2026",
    "streetAddress" : "1a/164 Campbell Parade"
  },
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  },
  "description" : "Welcome to Mosh, the first Australian men’s wellness hub that’s totally online and completely tailored to you. We’re here to help reveal the version of you that you want the world to see - whether he’s hairier, harder or just more empowered to be himself - with scientifically-proven treatments delivered directly to your door.\r\n",
  "email" : "info@getmosh.com.au",
  "hasMap" : "https://goo.gl/maps/xTgVeMYZuFS2",
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  "telephone" : "1300 484 483",
  "url" : "https://www.getmosh.com.au"
}
```