Mosh FAQ
Home
Contact Us
About Mosh
Getting started
How it works
Prescription treatments
Non-prescription treatments
Allied health treatments
Orders & Shipping
Placing my order
Tracking my order
Receiving my order
Treatment Information
Script information
Side effects & results
Directions for use
Changing my treatment
Medication information
Consult Information
Doctor information
Therapist information
Appointment information
Payments & Refunds
Refunds
Subscription information
Payment methods
Rebates and health insurance
Managing your subscription
Update my information
Changing / cancelling my subscription
Contacting Mosh
The other stuff
About Mosh
Learn a little more about Mosh as a healthcare platform and why we exist.
How it works
Everything you need to know about the Mosh service, how to sign-up and other questions you might have when considering Mosh.
Orders & Shipping
Understand all there is to know about processing an order, how treatments get delivered, timing, packaging and more!
Treatment Information
Answers to your questions about the medical aspects of your treatments.
Consult Information
Learn more about the doctors on the Mosh platform, and how the consultations work.
Payments & Refunds
What you need to know about payments with Mosh.
Managing your subscription
How to make changes to your subscription, update your details and be in control of your Mosh services.
Contacting Mosh
You can get in contact with us via your Mosh Portal (‘Contact Us’), via email (hello@getmosh.com) or live chat on our website.
The other stuff
A few other bits and pieces that don't quite fit our other categories.