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Mosh FAQ
  • Home
  • Contact Us
  • About Mosh
  • Getting started
  • How it works
    • Prescription treatments
    • Non-prescription treatments
    • Allied health treatments
  • Orders & Shipping
    • Placing my order
    • Tracking my order
    • Receiving my order
  • Treatment Information
    • Script information
    • Side effects & results
    • Directions for use
    • Changing my treatment
    • Medication information
  • Consult Information
    • Practitioner information
    • Therapist information
    • Appointment information
  • Payments & Refunds
    • Refunds
    • Subscription information
    • Payment methods
    • Rebates and health insurance
  • Managing your subscription
    • Update my information
    • Changing / cancelling my subscription
  • Contacting Mosh
  • The other stuff

      About Mosh

      Learn a little more about Mosh as a healthcare platform and why we exist.

      Getting started

      This section contains all the ABCs of what you need to know to get started.

      How it works

      Everything you need to know about the Mosh service, how to sign-up and other questions you might have when considering Mosh.

      Orders & Shipping

      Understand all there is to know about processing an order, how treatments get delivered, timing, packaging and more!

      Treatment Information

      Answers to your questions about the medical aspects of your treatments.

      Consult Information

      Learn more about the doctors on the Mosh platform, and how the consultations work.

      Payments & Refunds

      What you need to know about payments with Mosh.

      Managing your subscription

      How to make changes to your subscription, update your details and be in control of your Mosh services.

      Contacting Mosh

      You can get in contact with us via your Mosh Portal (‘Contact Us’), via email (hello@getmosh.com) or live chat on our website.

      The other stuff

      A few other bits and pieces that don't quite fit our other categories.
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