---
title: Contact us | Mosh FAQ
description: Mosh FAQ
---

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[Contact Us](https://support.getmosh.com.au/mosh/kb-tickets/new)

[![mosh\_logo\_dark](https://support.getmosh.com.au/hs-fs/hubfs/mosh_logo_dark.png?width=100&height=48&name=mosh_logo_dark.png)](https://www.getmosh.com.au/)

- [Home](https://www.getmosh.com.au/)
- [Pricing](https://www.getmosh.com.au/pricing)
- [Weight Loss](https://www.getmosh.com.au/weight-loss)
- [Hair Loss](https://www.getmosh.com.au/hair-loss)
- [Sexual Health](https://www.getmosh.com.au/erectile-dysfunction)
- [Skincare](https://www.getmosh.com.au/skin)

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- [Home](https://www.getmosh.com.au/)
- [Pricing](https://www.getmosh.com.au/pricing)
- [Weight Loss](https://www.getmosh.com.au/weight-loss)
- [Hair Loss](https://www.getmosh.com.au/hair-loss)
- [Sexual Health](https://www.getmosh.com.au/erectile-dysfunction)
- [Skincare](https://www.getmosh.com.au/skin)
- English
  
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- [Contact Us](https://support.getmosh.com.au/mosh/kb-tickets/new)
- [Contact us](https://www.getmosh.com.au/contact)

[Contact us](https://www.getmosh.com.au/contact)

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1. [Mosh FAQ](https://support.getmosh.com.au/mosh?hsLang=en)

# Contact Us

- [About Mosh](https://support.getmosh.com.au/mosh/about-mosh?hsLang=en)
- [Getting started](https://support.getmosh.com.au/mosh/getting-started?hsLang=en)
- [How it works](https://support.getmosh.com.au/mosh/how-it-works?hsLang=en#main-content)

    - [Prescription treatments](https://support.getmosh.com.au/mosh/how-it-works?hsLang=en#prescription-treatments)
    - [Non-prescription treatments](https://support.getmosh.com.au/mosh/how-it-works?hsLang=en#non-prescription-treatments)
    - [Allied health treatments](https://support.getmosh.com.au/mosh/how-it-works?hsLang=en#allied-health-treatments)
- [Orders & Shipping](https://support.getmosh.com.au/mosh/orders-shipping?hsLang=en#main-content)

    - [Placing my order](https://support.getmosh.com.au/mosh/orders-shipping?hsLang=en#placing-my-order)
    - [Tracking my order](https://support.getmosh.com.au/mosh/orders-shipping?hsLang=en#tracking-my-order)
    - [Receiving my order](https://support.getmosh.com.au/mosh/orders-shipping?hsLang=en#receiving-my-order)
    - [How do I change my postal address?](https://support.getmosh.com.au/mosh/orders-shipping?hsLang=en#how-do-i-change-my-postal-address)
- [Treatment Information](https://support.getmosh.com.au/mosh/treatment-information?hsLang=en#main-content)

    - [Script information](https://support.getmosh.com.au/mosh/treatment-information?hsLang=en#script-information)
    - [Side effects & results](https://support.getmosh.com.au/mosh/treatment-information?hsLang=en#side-effects-results)
    - [Directions for use](https://support.getmosh.com.au/mosh/treatment-information?hsLang=en#directions-for-use)
    - [Changing my treatment](https://support.getmosh.com.au/mosh/treatment-information?hsLang=en#changing-my-treatment)
    - [Medication information](https://support.getmosh.com.au/mosh/treatment-information?hsLang=en#medication-information)
- [Consult Information](https://support.getmosh.com.au/mosh/consult-information?hsLang=en#main-content)

    - [Practitioner information](https://support.getmosh.com.au/mosh/consult-information?hsLang=en#practitioner-information)
    - [Therapist information](https://support.getmosh.com.au/mosh/consult-information?hsLang=en#therapist-information)
    - [Appointment information](https://support.getmosh.com.au/mosh/consult-information?hsLang=en#appointment-information)
- [Telehealth (including Mental Health)](https://support.getmosh.com.au/mosh/telehealth-including-mental-health?hsLang=en)
- [Payments & Refunds](https://support.getmosh.com.au/mosh/payments-refunds?hsLang=en#main-content)

    - [Refunds](https://support.getmosh.com.au/mosh/payments-refunds?hsLang=en#refunds)
    - [Subscription information](https://support.getmosh.com.au/mosh/payments-refunds?hsLang=en#subscription-information)
    - [Payment methods](https://support.getmosh.com.au/mosh/payments-refunds?hsLang=en#payment-methods)
    - [Rebates and health insurance](https://support.getmosh.com.au/mosh/payments-refunds?hsLang=en#rebates-and-health-insurance)
- [Managing your subscription](https://support.getmosh.com.au/mosh/managing-your-subscription?hsLang=en#main-content)

    - [Update my information](https://support.getmosh.com.au/mosh/managing-your-subscription?hsLang=en#update-my-information)
    - [Changing / cancelling my subscription](https://support.getmosh.com.au/mosh/managing-your-subscription?hsLang=en#changing-cancelling-my-subscription)
- [Contacting Mosh](https://support.getmosh.com.au/mosh/contacting-mosh?hsLang=en)
- [The other stuff](https://support.getmosh.com.au/mosh/the-other-stuff?hsLang=en)

- [Home](https://www.getmosh.com.au/)
- [Pricing](https://www.getmosh.com.au/pricing)
- [Weight Loss](https://www.getmosh.com.au/weight-loss)
- [Hair Loss](https://www.getmosh.com.au/hair-loss)
- [Sexual Health](https://www.getmosh.com.au/erectile-dysfunction)
- [Skincare](https://www.getmosh.com.au/skin)

Copyright © 2026, Mosh

```json
{
  "@context" : "http://schema.org",
  "@type" : "MedicalClinic",
  "additionalType" : [ "" ],
  "address" : {
    "@type" : "PostalAddress",
    "addressLocality" : "Bondi Beach",
    "addressRegion" : "NSW",
    "postalCode" : "2026",
    "streetAddress" : "1a/164 Campbell Parade"
  },
  "aggregateRating" : {
    "@type" : "AggregateRating",
    "bestRating" : "5",
    "itemreviewed" : "Mosh",
    "ratingCount" : "65",
    "ratingValue" : "4.9"
  },
  "description" : "Welcome to Mosh, the first Australian men’s wellness hub that’s totally online and completely tailored to you. We’re here to help reveal the version of you that you want the world to see - whether he’s hairier, harder or just more empowered to be himself - with scientifically-proven treatments delivered directly to your door.\r\n",
  "email" : "info@getmosh.com.au",
  "hasMap" : "https://goo.gl/maps/xTgVeMYZuFS2",
  "image" : "https://f.hubspotusercontent00.net/hubfs/2624959/mosh/logo/mosh_logo_square.png",
  "logo" : "https://f.hubspotusercontent00.net/hubfs/2624959/mosh/logo/mosh_logo_square.png",
  "name" : "Mosh",
  "sameAs" : [ "https://www.facebook.com/getmosh/", "https://www.instagram.com/get.mosh/" ],
  "telephone" : "1300 484 483",
  "url" : "https://www.getmosh.com.au"
}
```