Preparing for an appointment

To ensure you have a great experience with your health practitioner, ahead of your appointment:

• Make sure you have noted the date and time of your appointment so that you don’t miss it! You can find this information in your Mosh portal and in your emails. See What happens if I miss my appointment?
• Make sure you have a strong, private internet connection.
• Make sure you’re in a quiet place with minimal distractions and background noise. 
• Your privacy is paramount - try to find a private place for the appointment, and put in some headphones if necessary. 
• Optional: have a device or pen and paper nearby to take notes if you wish.