Bring forward your next order or snooze? ▶️ 💤
When a billing or order date occurs, we will attempt to make a payment for your treatment plan. If the payment is successful an order will be created. If there is a valid script on file, your order will be sent to the pharmacy for preparation and delivery.
You may want your order earlier or may want to take a break for a little while. We're happy to accommodate these requests!
We've given you the control over your treatment plan and billing dates! 🎮
Change your billing date via your Mosh Portal
Step 1: Login to your Mosh account by clicking here.
Step 2: Click on Manage subscription on the left side. 
Step 3: Click on the Manage button for the active subscription. (If you have multiple subscriptions that you want to snooze, you will have to repeat the steps for each subscription.)
Step 4: Click on the grey pencil next to Next Order date
Step 5: Follow the prompts to adjust your date. You can return to this manage subscription page to ensure your change took effect! 😀
Customer care team
Click here to send us a support request.
Alternatively, we do also have a live chat for more immediate support. (9am-5pm AEST). You will be able to see this if it's available via the green bubble on the bottom right of this page.
