Moshy FAQ
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Orders & Shipping
About Moshy
Getting started
How it works
Prescription treatments
Non-prescription treatments
Allied health treatments
Orders & Shipping
Receiving my order
Tracking my order
Placing my order
Payments & Refunds
Rebates and health insurance
Subscription information
Payment methods
Refunds
Managing your subscription
Changing / cancelling my subscription
Update my information
Treatment Information
Medication information
Side effects & results
Changing my treatment
Directions for use
Script information
Consult Information
Doctor information
Appointment information
Therapist information
The other stuff
Contacting Moshy
Back to home
Moshy FAQ
Orders & Shipping
About Moshy
Getting started
How it works
Prescription treatments
Non-prescription treatments
Allied health treatments
Orders & Shipping
Receiving my order
Tracking my order
Placing my order
Payments & Refunds
Rebates and health insurance
Subscription information
Payment methods
Refunds
Managing your subscription
Changing / cancelling my subscription
Update my information
Treatment Information
Medication information
Side effects & results
Changing my treatment
Directions for use
Script information
Consult Information
Doctor information
Appointment information
Therapist information
The other stuff
Contacting Moshy
Orders & Shipping
Understand all there is to know about processing an order, how treatments get delivered, timing, packaging, and more!
Receiving my order
When will I receive my order? (First time prescription treatments)
What will the packaging look like?
When will I receive my order (Non-prescription treatments)
When will I receive my order? (Recurring prescription treatments)
Tracking my order
How do I track my order?
Why haven't I received my order yet? (It's my first order)
Why haven't I received my order yet? (This is a recurring order)
Placing my order
Where does Moshy deliver?
Who are Moshy's delivery partners?
Where do the orders get shipped from?
