Moshy FAQ
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Consult Information
About Moshy
Getting started
How it works
Prescription treatments
Non-prescription treatments
Allied health treatments
Orders & Shipping
Receiving my order
Tracking my order
Placing my order
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Rebates and health insurance
Subscription information
Payment methods
Refunds
Managing your subscription
Changing / cancelling my subscription
Update my information
Treatment Information
Medication information
Side effects & results
Changing my treatment
Directions for use
Script information
Consult Information
Doctor information
Appointment information
Therapist information
The other stuff
Contacting Moshy
Back to home
Moshy FAQ
Consult Information
About Moshy
Getting started
How it works
Prescription treatments
Non-prescription treatments
Allied health treatments
Orders & Shipping
Receiving my order
Tracking my order
Placing my order
Payments & Refunds
Rebates and health insurance
Subscription information
Payment methods
Refunds
Managing your subscription
Changing / cancelling my subscription
Update my information
Treatment Information
Medication information
Side effects & results
Changing my treatment
Directions for use
Script information
Consult Information
Doctor information
Appointment information
Therapist information
The other stuff
Contacting Moshy
Consult Information
Learn more about the health practitioners on the Moshy platform, and how the consultations work
Doctor information
Are your doctors registered?
How long does it take to review my answers?
Appointment information
Preparing for an appointment
What happens if I miss my appointment?
I cannot connect with my doctor via video?
Why do I need to verify my ID?
Can anything be reviewed via telehealth?
See more
Therapist information
How quickly can I see a Psychologist?
Are your Psychologists registered?
Do you do couple or group counselling sessions?
