Moshy FAQ
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Moshy FAQ
Payments & Refunds
About Moshy
Getting started
How it works
Prescription treatments
Non-prescription treatments
Allied health treatments
Orders & Shipping
Receiving my order
Tracking my order
Placing my order
Payments & Refunds
Rebates and health insurance
Subscription information
Payment methods
Refunds
Managing your subscription
Changing / cancelling my subscription
Update my information
Treatment Information
Medication information
Side effects & results
Changing my treatment
Directions for use
Script information
Consult Information
Doctor information
Appointment information
Therapist information
The other stuff
Contacting Moshy
Payments & Refunds
What you need to know about payments with Moshy
Rebates and health insurance
Can I get a Medicare rebate on a psychologist session?
Can I claim psychology services on my private health insurance?
Can I use my private health insurance?
Can I bulk bill medications through medicare?
Can I access the Pharmaceutical Benefits Scheme (PBS) for treatments through Moshy?
See more
Subscription information
Is Moshy a subscription service?
What does my subscription fee include?
Am I locked into a contract?
Payment methods
What payment methods are accepted?
Do you partner with any pay-as-you-go providers?
Refunds
What is your refund policy?