Moshy FAQ
Home
About Moshy
Getting started
How it works
Prescription treatments
Non-prescription treatments
Allied health treatments
Orders & Shipping
Receiving my order
Tracking my order
Placing my order
Payments & Refunds
Rebates and health insurance
Subscription information
Payment methods
Refunds
Managing your subscription
Changing / cancelling my subscription
Update my information
Treatment Information
Medication information
Side effects & results
Changing my treatment
Directions for use
Script information
Consult Information
Doctor information
Appointment information
Therapist information
The other stuff
Contacting Moshy
About Moshy
Learn a little more about Moshy as a healthcare platform and why we exist
How it works
Everything you need to know about the Moshy service, how to sign-up and other questions you might have when considering Moshy
Orders & Shipping
Understand all there is to know about processing an order, how treatments get delivered, timing, packaging, and more!
Payments & Refunds
What you need to know about payments with Moshy
Managing your subscription
How to make changes to your subscription, update your details and be in control of your Moshy services
Treatment Information
Answers to your questions about the medical aspects of your treatments
Consult Information
Learn more about the health practitioners on the Moshy platform, and how the consultations work
The other stuff
A few other bits and pieces that don't quite fit our other categories
Contacting Moshy
You can get in contact with us via your Moshy Portal ('Contact Us;), via email (hello@getmosh.com) or live chat in your user portal.