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Moshy FAQ
  • Home
  • About Moshy
  • Getting started
  • How it works
    • Prescription treatments
    • Non-prescription treatments
    • Allied health treatments
  • Orders & Shipping
    • Receiving my order
    • Tracking my order
    • Placing my order
  • Payments & Refunds
    • Rebates and health insurance
    • Subscription information
    • Payment methods
    • Refunds
  • Managing your subscription
    • Changing / cancelling my subscription
    • Update my information
  • Treatment Information
    • Medication information
    • Side effects & results
    • Changing my treatment
    • Directions for use
    • Script information
  • Consult Information
    • Doctor information
    • Appointment information
  • The other stuff
  • Contacting Moshy

      About Moshy

      Learn a little more about Moshy as a healthcare platform and why we exist

      How it works

      Everything you need to know about the Moshy service, how to sign-up and other questions you might have when considering Moshy

      Orders & Shipping

      Understand all there is to know about processing an order, how treatments get delivered, timing, packaging, and more!

      Payments & Refunds

      What you need to know about payments with Moshy

      Managing your subscription

      How to make changes to your subscription, update your details and be in control of your Moshy services

      Treatment Information

      Answers to your questions about the medical aspects of your treatments

      Consult Information

      Learn more about the health practitioners on the Moshy platform, and how the consultations work

      The other stuff

      A few other bits and pieces that don't quite fit our other categories

      Contacting Moshy

      You can get in contact with us via your Moshy Portal ('Contact Us;), via email (hello@getmosh.com) or live chat in your user portal.
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